Australian sunscreen marque Ultra Violette has pulled 1 of its products from shelves and is offering customer refunds complete "concerning discrepancies" successful SPF testing results.
It comes conscionable months aft a Choice study alleged its Lean Screen SPF 50+ Mattifying Zinc Skinscreen returned an SPF standing of 4.
At nan time, Ultra Violette disputed nan Choice findings and vowed to prosecute further testing.
Now founders Rebecca Jefferd and Ava Matthews issued a statement apologising that nan merchandise had "fallen short of nan standards we pridefulness ourselves on".
"As a sunscreen brand, our work has ever been to prioritise your safety, protection and tegument wellness supra each else," it read.
"It remains nan ground for each determination we make, which is why erstwhile you heard from america last, we made a committedness to you that we would proceed to analyse a concerning discrepancy successful SPF testing results of our Lean Screen."
Jefferd and Matthews stated that nan merchandise underwent testing astatine aggregate independent labs to corroborate nan products's efficacy.
Results from those tests returned varying SPF ratings of 4, 10, 21, 26, 33, 60, 61, and 64.
"That wasn't bully capable for us, and it isn't bully capable for you," they said.
"We are profoundly sorry that 1 of our products has fallen short of nan standards we pridefulness ourselves connected and that you person travel to expect of us."
In consequence to nan inconsistency successful testing, Ultra Violette announced it would beryllium withdrawing nan Lean/Velvet Screen from nan marketplace "effective immediately".
The marque will besides beryllium offering refunds to customers, "regardless of wherever it was purchased".
Lean Screen SPF 50+ Mattifying Zinc Skinscreen has been sold astatine awesome retailers for illustration Sephora and Adore Beauty.
Ultra Violette said it will nary longer beryllium making immoderate of its Skinscreen products pinch nan third-party shaper that created nan Lean Screen.
It claimed Lean Screen was nan only sunscreen that shaper made for nan brand.
The marque besides announced it will beryllium cutting ties pinch nan original testing laboratory that vetted nan Lean Screen merchandise and will beryllium moving pinch caller testing facilities going forward.
It besides vowed to summation nan wave of merchandise testing to each 18 months.
Ultra Violette insisted nan SPF discrepancies only affected nan Lean Screen product.
"Additional testing connected each Ultra Violette products has reinforced our assurance successful nan remainder of our line."
Choice CEO Ashley de Silva said Lean Screen being pulled from shelves complete discrepancies successful SPF testing results "confirms location is simply a clear problem pinch really sunscreen is regulated and tested successful Australia".
"In a state wherever 2 successful 3 group will beryllium diagnosed pinch tegument cancer, group merit to spot that nan SPF ratings connected sunscreen are meticulous and reliable," she said successful a statement.
"Without CHOICE's investigation, Ultra Violette's Lean Screen would still beryllium connected shelves, contempt nan truth that it does not supply anyplace adjacent nan magnitude of sun protection it claims to."
De Silva called connected nan Therapeutic Goods Administration to supply an update connected its investigation into nan the Choice study connected sunscreen SPF.
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